Housing Services at St Albans Council are dedicated to providing excellent services to our tenants and the wider community, those seeking advice and assistance on the wide range of housing issues; we work closely with partner agencies to ensure affordable and decent housing is available to all those who need it.
We manage over 5,200 homes, 9% of the total 57,000 homes in the District. There are 15 Registered Social Landlords managing over 1,200 properties and Shared Ownership schemes are assisting with our affordable housing.
Services to tenants and landlords
We provide a comprehensive range of services that include maintaining the Housing Register, transfers, mutual exchanges, tenancy management, rent recovery, neighbour disputes, anti-social behaviour management and estate maintenance.
There are 14 Sheltered Housing Schemes for the over 60s and a number of bungalows and non-sheltered flats that have a community alarm system for council and private residents.
We retain a Repairs and Maintenance Team to manage the upkeep and modification of our property portfolio; they conduct planned programmes of improvement (new kitchens, bathrooms, external decoration) in addition to the routine of daily repairs tasks.
Free and confidential advice is available from our Housing Advice team, they deal with enquiries from anyone needing help with issues on rent / mortgage arrears, housing benefits, the private rented sector and prevention of homelessness.